Inspection & Test System for Distribution Centers

[Douglas E. Purdy]

I would like some input from those of you who are primarily distributors and have been registered to ISO 9001. How do you deal with Verification of Purchased Product (7.4.3), Plan for the required verification, validation, monitoring, inspection and test activities specific to the product and the criteria for product acceptance (7.1 c), and then monitor and measure the characteristics of the product to verify that product requirements have been met (8.2.4)?

Thanks,
Doug

[Marc]

No one here working in a distribution center? I'm surprised!

[Claes Gefvenberg]

Originally Posted by Marc

No one here working in a distribution center? I'm surprised!

So am I. I used to work at a spare parts depot, but that was during the ISO9002:1994 era, so I cannot answer.

/Claes

[Wes Bucey]

Originally Posted by Marc

No one here working in a distribution center? I'm surprised!

I have ideas based on my observations of good and bad activities at suppliers who are distributors, but Purdy seemed to want a specific response from "primarily distributors and have been registered to ISO 9001."
I don't know many distributors who are registered - doesn't have much value added, in my opinion. I see less value to a distributor being registered than a bank or hospital.

UPS is registered:
<TABLE cellSpacing=0 cellPadding=0 border=0><TBODY><TR><TD class=searchbox align=middle width=500 rowSpan=2>Details of the record

<TABLE class=searchbox><TBODY><TR><TD vAlign=top align=left width=100>Company Name</TD><TD>UPS Logistics Group</TD></TR><TR><TD vAlign=top align=left width=100>Division</TD><TD>Service Parts Logistics</TD></TR><TR><TD vAlign=top align=left width=100>City</TD><TD>Louisville</TD></TR><TR><TD vAlign=top align=left width=100>State or Province</TD><TD>Kentucky</TD></TR><TR><TD vAlign=top align=left width=100>Country</TD><TD>UNITED STATES</TD></TR><TR><TD vAlign=top align=left width=100>Registrar</TD><TD>INTERTEK</TD></TR><TR><TD vAlign=top align=left width=100>Standard</TD><TD>ISO 9001:2000</TD></TR><TR><TD vAlign=top align=left width=100>Certificate Number</TD><TD>96-627f-01</TD></TR><TR><TD vAlign=top align=left width=100>Product or Service</TD><TD>The support of technology-based
equipment through centralized
distribution, inventory management,
service information, and repair.</TD></TR><TR><TD vAlign=top align=left width=100>Accreditation Mark(s)</TD><TD>RvA,RAB</TD></TR></TBODY></TABLE></TD><!--<td width="220" class="searchbox"><input type="text" name="textfieldName" size="30"></td> --><!--<td align="center" class="searchbox" rowspan="2" colspan="1"></td>--><TD class=searchbox width=30></TD></TR><TR><TD vAlign=top align=left width=60></TD><!--<td align="center" class="searchbox" rowspan="2" colspan="1"></td> --><TD class=searchbox></TD><TD class=searchbox width=30></TD></TR><TR height=30><TD width=60 height=30></TD><TD class=searchbox vAlign=bottom align=left width=30 height=30></TD></TR></TBODY></TABLE>
Why not ask them how they handle the points? I'm sure they'd tell.

[Douglas E. Purdy]

I do appreciate the information this forum and its contributors provide. I was waiting to see if I would get any response without having to prod or beg. I did on other issues (e.g., Design & Development) and was not taken favorably. So, I have been reviewing more than contributing.

Thanks,
Doug