Hi Damian and welcome to the Cove
damian said:
To see such a huge expenditure of time and energy spent over the interpretation and application of clauses and requirements, certification issues, approaches and the like
Not quite true imo: Yes, we do discuss those subjects, but we are also adressing issues we would have had to deal with even if the ISO9000 series had never been released.
damian said:
- all of which adds little if any value to the customer - shows why acceptance of this standard is now floundering. Pure muda!
Also not true imo: We all know that ISO9001 is far from perfect, and I would happily throw it out
if (and here is the catch)
you can show me a better alternative... No Sir, I will not let you off that easily. Slinging mud at ISO 9001 is a very popular pastime these days, but unless you can provide an alternative, I will not pay all that much attention to your claim.
I keep asking people for an alternative, but thus far I have seen very few ansvers to that question. So what do you suggest?
/Claes