Employee Engagement - How do you measure? Are there metrics?

[Swagg]

How do you measure "Employee Engagement" within your Quality Management System. Are there metrics?

[Rachel]

Originally Posted by Swagg

How do you measure "Employee Engagement" within your Quality Management System. Are there metrics?

Wanna define "employee engagement"?
Cheers,
-R.

[Al Rosen]

Originally Posted by Swagg

How do you measure "Employee Engagement" within your Quality Management System. Are there metrics?

For female employees, check lefthand ring finger. For male employees check for excessive perspiration.

[RCBeyette]

Originally Posted by Swagg

How do you measure "Employee Engagement" within your Quality Management System. Are there metrics?

We do this as another means of demonstrating communication and even for CI examples.

• Attendance to Crew Meetings - A goal has been set and attendance is taken. If there is an adverse trend, we analyze who is not attending and why. Crew Meetings are important as this is where some basic safety training is done and company updates provided. A Supervisor with a low attendance record is questioned rather thoroughly.
• Employee Request System - An electronic employee suggestion box. At first, some people thought of it as a joke and made suggestions like "Fire the QC Manager." Over time, it has become one of our strongest tools available to all employees...issues regarding safety, process improvements, and even environmental commitment!
• Community activities - Not a formal metric, but we do often look at who gets involved in company-sponsored activies like tree-planting, clean-ups, dragonboat races, etc.

[Hershal]

Forgive my curiousity.....but unless this is a dating agency, why should the QMS track engagement?

Hershal

[The Taz!]

Originally Posted by Al Rosen

For female employees, check lefthand ring finger. For male employees check for excessive perspiration.

Now THAT was cute. . .

[Al Rosen]

Originally Posted by The Taz!

Now THAT was cute. . .

Thanks, I thought so. BTW, where is the shall to measure employee engagement?

[sal881vw]

Hello swagg,
On a more serious note........not that I don't like the humour side of this thread......but.......
A job description would be great for starters, this can at a later stage be used as a measurement tool. How much qualified a person do you need for the job in hand? is a question you should ask yourself. Another very valid and obvious question is how much am I willing to pay for the service being offered?