Welcome to the Cove PAT1L
You have been given a bagfull of sound advice already, but I'd like to join the welcoming committee, and add the following:
In Reply to Parent Post by PAT1L
The company I work for does not need to be certified, but when a customer comes through it would be nice for them to see a professional system in place.
Yes absolutley, but make certain that you create a system that fits you and your way of doing things. Besides, I'm sure you already have a system, right? You do what you do acc. to your normal procedures. They may not be documented but they have to be there, or you wouldn't be in business. Find out what you have and document what you need ( Keep it lean and simple), then start improving it.