Reading ability - The prospective auditor could not read

[Claes Gefvenberg]

db posted this in the How Much Time Do You Spend Training A New Internal Auditor? thread.

Originally Posted by db

I found one case where the propective auditor could not read. He had found ways to hide it for years on the shop floor, but couldn't hide it any longer. It was decided he was too "busy" to audit, and was replaced. BTW, he did admit to me he could not read, and his supervisor knew it for some years, but told no one. He had not intent on learning either. As he put it; "I've lived over 50 years without the need for reading".

I too have come across this in several different circumstances... It has always been dealt with in discreet ways. I mean, dyslexia is not exactly something people brag about. What amazes me is how well some people are able to hide the fact. In the latter years however, things have been quietly changing for the better:

I am happy to say that some of the people I have previously found to be poor readers can read reasonably well today! The methods for dealing with it have improved, and they are finally getting the help they need. Many of them have commented this with variations on "...and all this time I just thought I was stupid...". Well, it turned out that they were not .

How do you all handle this question?'

/Claes

[Greg B]

Claes,

This reminds me of a guy I met at my last company. He was a contractor that owned a building and concreting company. He was worth millions (as my Boss put it) but he could not read words. He could read numbers (excellent at maths and adding up the dollars) and knew what road signs meant but could not read a contract etc. He had a core of people around him that advised him. You would have to build up a vast amount of trust in the people reading your contracts. He too had no want to start reading as he had gotten by just fine.
Australia has had a major push in the last decade to ensure Writing, Reading and Numeracy (The classic three Rs) are tested and standards are maintained across the county with special remedial teachers and early childhood programs in place. My seven year old brings home 5 books a week to read and my 5 year old has three. It seems a lot of homework(along with writing and maths) but we can already see benefits.

Greg B

[mshell]

We had issue at my last company with a couple of the employees. We would test on Safety training and these two people always failed and always had to go through the training again. I began to sit with them and discovered that they knew the material but they did not know how to read and answer the questions. We started reading the test to them and their score improved drastically.

[Craig H.]

mshell:

I am also in GA. We have some problems, especially with employees who went to school a long time ago (and even then didn't finish). So, what they need to learn gets explained verbally, and they do fine.

We have a great tech school here in town that has an excellent adult literacy program. A couple of our employees have taken advantage of it (at no cost to themselves) but most won't.

We did have one man who was bidding on a promotion. As part of the evaluation, all applicants had to take the TABE test (for basic reading and math ability). He did poorly, and was very dissappointed. He decided to take advantage of the classes. He not only pulled his scores up, but he also had a change in attitude (not that he started with a bad one, either). I think the classes opened some "mental doors" for him.

I would encourage anyone to seek out adult literacy programs locally, and encourage their management to support those employees needing help who want help with their basic literacy skills.

This is not just an employment issue, it is a quality of life issue.

Craig

[mshell]

Craig,

I would encourage anyone to seek out adult literacy programs locally, and encourage their management to support those employees needing help who want help with their basic literacy skills.

I couldn't agree more.

It is sad when you run across someone who is unable to read. Unfortunately, the area in which I live is an old mill town and a lot of the older people dropped out of school to work in the mills. Most of the mills have shut down and/or reduced their workforce. Almost all of the newer industries require at least a GED therefore, there are a lot of hard working people that are unable to gain employment without returning to school. Needless to say the poverty level is high.

[RCBeyette]

Originally Posted by mshell

It is sad when you run across someone who is unable to read. Unfortunately, the area in which I live is an old mill town and a lot of the older people dropped out of school to work in the mills. Most of the mills have shut down and/or reduced their workforce. Almost all of the newer industries require at least a GED therefore, there are a lot of hard working people that are unable to gain employment without returning to school. Needless to say the poverty level is high.

Where I work (in a steel mill), we have implemented a policy that all workers must have, as a minimum, their high school diploma. Granted, I will admit that a Grade 12 education through the Ontario education programme is by no means a guarantee that people are literate. It's a shame, really, how many people slip through the cracks in the Academia world.

Now the policy that has been implemented does not impact those employees that were already working here prior to the policy's development. But for the most part, we've got a fairly well-educated group of people and they're also always willing to help each other out. If someone has a problem reading or understanding a concept, our little "family" is always willing to assist. Kinda gets you all warm inside, doesn't it?

Where I grew up, though, is a different story...granted it's told through the eyes of a child. The town was it's own little mini-Canada....reservation on the West side of town. All French, immigrants, and lower-class English lived in town. All upper class English lived in a subdivision on the East side of town. The high school was bi-lingual, with a chain gate spread out in the hallway during normal school days to keep the English and French students apart.

In this town, literacy was not a big thing. You could get a job without the ability of reading. I was lucky that my Mom worked part-time at the library and I remember spending many evenings there with her...all curled up with a big book while she worked.

[db]

Originally Posted by mshell

Craig,



I couldn't agree more.

It is sad when you run across someone who is unable to read. Unfortunately, the area in which I live is an old mill town and a lot of the older people dropped out of school to work in the mills. Most of the mills have shut down and/or reduced their workforce. Almost all of the newer industries require at least a GED therefore, there are a lot of hard working people that are unable to gain employment without returning to school. Needless to say the poverty level is high.

Related to this is their age. I've found the older one is the less likely they are want to learn. A 50 year old can't see as much potential as a 20 year old, hence they seem to be less likely to want (or feel they need) help.

[David Hartman]

My wife and I are Co-Presidents of our county's Literacy Council (an all volunteer group, trained in the Laubach Way to Reading). We are a non-profit member of ProLiteracy America (formerly the Laubach organization). Some of the statistics that we have seen so far this year include the fact that in America approximately 20% of the adult population are functionally illiterate (i.e. they read at less than a 5th Grade reading level).

In addition to this, we are currently seeing some of the results of "No Child Left Behind", in that our children are NOT being held back, and are NOT being expelled, BUT are either being passed through the educational system to the point of being allow to graduate, without being able to perform even the simplest mathmatical or literary functions - or are "encouraged", by a system that is unwilling to take the time to work with them, to drop out.

In the future, we will either need to increase our efforts to provide basic skills to adults, or businesses will need to plan on using an increased number of pictographs, videos, et cetera to direct their employees.