Management Review - Please review my agenda

[Yasunari Kuo]

Hi Folks,

It is my first time to prepare for a management review meeting. But I can not be sure about two things:

1) How to review all the elements of ISO/TS 16949?
2) How to evaluate the effectivenss and efficiency of each process?

I am closing a agenda of my company, please make comments and suggestions.

Thanks!

[Wes Bucey]

Originally Posted by Yasunari Kuo

Hi Folks,

It is my first time to prepare for a management review meeting. But I can not be sure about two things:

1) How to review all the elements of ISO/TS 16949?
2) How to evaluate the effectivenss and efficiency of each process?

I am closing a agenda of my company, please make comments and suggestions.

Thanks!

Every organization has its "culture" and protocols for meetings. I do not mean to imply my comments and suggestions are the ONLY way, just something to consider for efficiency.

In my opinion, all the folks who will be present at the management review meeting should have advance copies of both the agenda and the reports and data listed.

• When they come to the meeting, they can be as informed (or uninformed) about the matters on the agenda as they care to be.
• An informed participant can be prepared with pertinent suggestions or questions.
• If the participant is from a department on the receiving end of an NC, he can be prepared to respond to any questions he might anticipate from others.
• No time will be wasted during the meeting distributing documents.
• With advance knowledge of the agenda, participants may do outside research before the meeting so action can be set at the meeting instead of waiting for "further information."

The concept of the management review meeting is really for several people to meet, debate if necessary, and then to agree on actions regarding the material presented. It is NOT for knowledge exchange. Knowledge exchange normally comes from reviewing documents. (Sometimes [rarely] individuals who have the power to make action decisions prefer to get their information from an oral presentation. Then - you MUST arrange such a presentation.)

Sometimes, only one person is needed for the action decision - hence no physical meeting is necessary, only the review of documents by the responsible manager, who then may seek additional information or make the decision about action immediately.

Good luck on your review. Tell us how it turns out and whether you learned any lessons from the activity.

Finally, welcome to the Cove!

[Yasunari Kuo]

Thank you Wes,

The only thing I am not sure about whether my arranged items meet the requirements of ISO/TS16949. I think the above two points may be very important for TS QMS. And so I would like to hear how you would comment from your professional eyes.

Thanks

[Wes Bucey]

Originally Posted by Yasunari Kuo

Thank you Wes,

The only thing I am not sure about whether my arranged itmes meet the requirements of ISO/TS16949. I think the above two points may be very important for TS QMS. And so I would like to hear how you would comment from your professional eyes.

Thanks

I'm confused - I don't see any "arranged times" I only see an order of events on an agenda numbered from 1-12 - no time.

If you finish the entire agenda in 12 minutes or 12 days doesn't make any difference.

If you mean something else, tell me.

[Yasunari Kuo]

Sorry, actually it is not an agenda. One week before the actual mgmt review we shall make an agenda with time frame. This list is just for you guys to make comments on its contents. What I am try to be sure about is whether this detailed list can meet the requirements or not? Have I forgot something? etc.

[Rob Nix]

Quick clarification me thinks.

The original "arranged itmes" transposition, I believe is "items", not "times", so it is discussing CONTENTS.

My QMS review includes: Business plan, customer feedback (complaints & satisfaction), audit issues, corrective and preventive actions, policy changes, document system updates, training and other HR issues, and past QMS review updates. So it appears similar to yours.

[Yasunari Kuo]

Thank you Rob,

Can you elaborate a little on how you review each element of the standard and how to evalute the effectiveness and efficiency of the each process?
If you 'd like, would you please give such an example?

[Rob Nix]

I do not cover every clause & element of any standard; that's what the internal audit is for. The QMS review simply does two things: 1) Reviews the (major) changes, deletions and additions, to the QMS and why, and 2) acquires approvals for planned/recommended changes to the QMS.

Effectiveness is evaluated using reports, analyses, etc. as well as anecdotally during the multi-disciplinary QMS Review Meeting (e.g. "does everyone agree that the change was effective? Are there any problems as you see it?")

I would prefer not attaching an actual management review meeting record, but I think you get the gist of it from the above.