Flow charts - Show Me Yours! Systems Approach - Process Mapping

[John Broomfield]

Marc,

Here is a deployment flowchart for the project to develop your process-based management system.

Examples of the core process (needs to cash) flowchart and flowcharted procedures will follow.

John

[John Broomfield]

Marc,

Here is a core process flowchart.

Note how it determines the key processes and shows their sequence and interaction.

The core process flowchart usually starts with determine customer needs and ends with invoicing; but here the filthy lucre is not mentioned (however the system from our eLearning course includes a key process for obtaining prompt payment starting with credit checks).

Key processes are those processes that benefit the organization by being documented for effective planning, operation, monitoring, control and improvement.

A key process flowchart used as a documented procedure will follow.

John

[John Broomfield]

Marc,

Here is a flowcharted procedure.

It shows the interaction of the resources that update the Business Management System as laws, codes and regulations are issued and changed.

The software is Teamflow which is designed for process and project management.

Our clients find it much faster to use and update than the general purpose Visio.

John

[tamale]

Great post, I am a fan of flow charts.

The one I have included should be read from left to right then down to the next step. Or just go down to the process step concerned with and read left to right. This format speaks well to me.

Sorry, but it's in French. I have translated the top cells so you can get the drift of how it works.

Merci !

Tamale

[John LM]

My first reply...

Impressed by all I have seen; I add a couple of my own points:a process must describe a domain-specific sequence
of course it must have inputs, methods and outputs
it must address process (functional) logic as well as governance (decision-points) logic
it must be auto-convergent, i.e. it should contain feedback (and even feed-forward) logic, so that the process logically drives the user to the intended purpose (terminal outcome)

In the end, most processes need to link up with some other (external) process to fulfil business continuity, and these "off-links" must also be shown