Quality Digest Survey of ISO Registrants - 2004 - Client-registrar relationship

[Wes Bucey]

Quality Digest serves an important market segment, especially since it does not limit its readership to folks who pay a hefty membership (or subscription fee.)

Thus said, I would like to recommend an article in the latest issue. The article is available as a pdf file here http://www.qualitydigest.com/pdfs/regsurvey2004.pdf
Its title is
ISO 9001 Survey
subtitled
Our seventh survey of registered companies takes a close look at the client-registrar relationship.

One thing that strikes me about this article is that it doesn't seem to "take sides" as so many of the articles in Quality Progress (the official ASQ monthly) seem to do.

The survey seems to add facts to "conventional wisdom" many of us espouse.

I laud QD for making it freely available via the internet.

I'd be interested in hearing some of your views about either

• the article and its methodology

or

• the facts the survey presents

Added in edit: I particularly appreciate the fact QD "dithers" the ads on the pages to prevent the commercial intrusion.