ASQ Forum Software and General Discussion about the American Society for Quality

[Randy]

Do we have an ASQ operative here?

BTW...I didn't re-new my membership.

[ASQ_Web_Offerings_CN]

Just trying to do the right thing for our customers, members, and fellow quality individuals. If you want to consider me an operative, then so be it. I just want to have the ability to support our efforts and the efforts of individuals who need to be heard.

ASQ Employee

[Marc]

Don't let Randy shake you. You are welcome here and your help is appreciated.

[Wes Bucey]

Originally Posted by ASQ_Web_Offerings_CN

Just trying to do the right thing for our customers, members, and fellow quality individuals. If you want to consider me an operative, then so be it. I just want to have the ability to support our efforts and the efforts of individuals who need to be heard.

ASQ Employee

This Forum works a lot better than the ASQ one, doesn't it?
It certainly gets a lot more traffic because it's open to everyone.
Remember this especially - The software to run the Cove only cost 10% of the price of the Jive! software used by ASQ.

You'll also note most of the Moderators here use their own names, rather than hide in the anonymity of a "group name."

Welcome to the Cove!

[RCBeyette]

Originally Posted by Wes Bucey

This Forum works a lot better than the ASQ one, doesn't it?
It certainly gets a lot more traffic because it's open to everyone.
Remember this especially - The software to run the Cove only cost 10% of the price of the Jive! software used by ASQ.

It does appear to receive a more immediate response than some other forums I've participated in before. And the cost difference, just goes to prove that money does not always equate to success and satisfaction.

Another real world example of this is the budget for Toyota in Formula 1 racing. I believe their budget is higher than that of Ferrari and Toyota is near the basement.

Suddenly, some of those 8 Principles that ISO 9001:2000 is based on come to light. Leadership (aka Cove moderators) and Involvement of People (aka Cove willingness to share, teach, learn, debate, etc.) stand out in my mind.

Originally Posted by Wes Bucey

You'll also note most of the Moderators here use their own names, rather than hide in the anonymity of a "group name."

Moderators, yes...but Users (like Mr./Ms. ASQ)? Don't know the statistics on that one. But there could be some logic behind Mr./Ms. ASQ's handle. The message comes across as being an employee of the organization, while ensuring some privacy (potentially for professional reasons).

My own reason for using RCBeyette was gender-based. I am not saying (nor implying) that the Cove discriminates against gender, but I have learned during both my academic and professional careers that there are still those out there that give less credit to words spoken by a female. Habit is to go by RCBeyette. Once I started feeling more comfortable with the Cove environment, I changed my signature to indicate "Roxane".

A lot of thought can go into why a person selects the handle that s/he will use. Personally, the lack of a "real" name does not bother me. We have many users with cute names, nicknames, numbers, etc. It all makes us distinctive here in the Cove.

[Sam]

Originally Posted by RCBeyette

It does appear to receive a more immediate response than some other forums I've participated in before. And the cost difference, just goes to prove that money does not always equate to success and satisfaction.

Another real world example of this is the budget for Toyota in Formula 1 racing. I believe their budget is higher than that of Ferrari and Toyota is near the basement.

Suddenly, some of those 8 Principles that ISO 9001:2000 is based on come to light. Leadership (aka Cove moderators) and Involvement of People (aka Cove willingness to share, teach, learn, debate, etc.) stand out in my mind.



Moderators, yes...but Users (like Mr./Ms. ASQ)? Don't know the statistics on that one. But there could be some logic behind Mr./Ms. ASQ's handle. The message comes across as being an employee of the organization, while ensuring some privacy (potentially for professional reasons).

My own reason for using RCBeyette was gender-based. I am not saying (nor implying) that the Cove discriminates against gender, but I have learned during both my academic and professional careers that there are still those out there that give less credit to words spoken by a female. Habit is to go by RCBeyette. Once I started feeling more comfortable with the Cove environment, I changed my signature to indicate "Roxane".

A lot of thought can go into why a person selects the handle that s/he will use. Personally, the lack of a "real" name does not bother me. We have many users with cute names, nicknames, numbers, etc. It all makes us distinctive here in the Cove.

A satisfied customer: from a perceived negative to a perceived positive.

[mujmm14]

Originally Posted by Wes Bucey

This Forum works a lot better than the ASQ one, doesn't it?
It certainly gets a lot more traffic because it's open to everyone.
Remember this especially - The software to run the Cove only cost 10% of the price of the Jive! software used by ASQ.

You'll also note most of the Moderators here use their own names, rather than hide in the anonymity of a "group name."

Welcome to the Cove!

What is it about this board that you feel is so much better than the ASQ Discussion Boards? Is it the little emoticons you are able to insert, or is it the plethora of threads that have nothing to do with Quality (ex. the discussion on summer camping and the coffe break discussion)?

Being both an IT Professional and a Quality Professional, it seems to me that the ASQ Boards, even the older version, allowed you to read, write, and respond to posts. What else is there?

[Wes Bucey]

Originally Posted by mujmm14

What is it about this board that you feel is so much better than the ASQ Discussion Boards? Is it the little emoticons you are able to insert, or is it the plethora of threads that have nothing to do with Quality (ex. the discussion on summer camping and the coffe break discussion)?

Being both an IT Professional and a Quality Professional, it seems to me that the ASQ Boards, even the older version, allowed you to read, write, and respond to posts. What else is there?

Welcome to the Cove! (how's that for good use of an emoticon?)

As an ASQ member, I can say several things which non-members cannot, simply because non-ASQ members do not have access to make a comparison themselves.

OLD ASQ Forums -

• were not searchable;
• moderators abdicated responsibility and some forums were never moderated;
• navigation was confusing
• usage by average ASQ member was next to nil
• questions often went unanswered for months
• ASQ staff did not respond to direct inquiries
• For years, no effort was made to improve the ASQ forums
• one ASQ staffer who made an effort to help was fired and his posts deleted.

NEW ASQ Forums -

• Search function is problematic (try searching "Bucey" and compare number of hits (6 at 3:09 pm CDT) with my total posts (47))
• All forums are not available to all users, even the forum having to do with Discussion Board Suggestions is not open to all users
• The software was purchased at a cost ten times what Cove software costs after ASQ staffers ignored suggestions by users on several software packages available at low cost
• Current ASQ staff does not follow its own rule in replying within 24 hours for Forum-related questions (some questions have gone unanswered [ignored?] for weeks)

I am particularly incensed because ASQ staffers paid through my dues and purchases are ignoring me and other folks (customers) trying to use the ASQ forums to help ASQ members. You can bet your sweet bippy no employee under my management simply ignores a customer! Those who do soon get re-educated or re-located!<!-- Forum Description (if it exists) -->