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  #1  
Old 10th August 2004, 07:52 PM
sal881vw sal881vw is offline
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Default Is goodwill a quality criteria?
Hello all,
I hope that all of you are enjoying summer . I tried my hand at another short article that I hope not to bore you with

I have saved the article in a different format and moved it to post #6
Last edited by sal881vw; 12th August 2004 at 03:53 AM.
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Old 11th August 2004, 09:27 AM
gpainter gpainter is offline
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Can not open this. Has anyone else had the same problem?
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Old 11th August 2004, 09:43 AM
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Sal,

I'm having the same problem gpainter is having--the file won't open. Can you reload the file?

Craig
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  #4  
Old 11th August 2004, 10:36 AM
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Yep - a window pops up that says word needs a converter to view the doc and offers to install now. I did not opt to, as I don't know what it is.
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Old 11th August 2004, 04:14 PM
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Quote:
Originally Posted by sal881vw

Hello all,
I hope that all of you are enjoying summer . I tried my hand at another short article that I hope not to bore you with .
Like others, I have no time to figure out what your original program was in order to open your document in readable form.

Best option, in my opinion, is for you to convert document to plain text (ascii) and repost. If formatting and other considerations are important, the Adobe web site offers a free transcription of a document into pdf. It will lead you through directions to get a quality finished document.

Alternately, tell us what program you used to create the doc file.
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  #6  
Old 12th August 2004, 03:09 AM
sal881vw sal881vw is offline
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Default Sorry for the delay
I was out all day yesterday. I'm working from home and I did open the doc. from my side when I posted it and so I thought that it was ok. The document is in OpenOffice.org 1.0.1 text document. I'll try and fix the problem by saving it to windows 95 format and post it again, do excuse the inconvenience.
Attached Files: 1. Scan for viruses before using, 2. Please report any 'bad' files by Reporting the post it is in, 3. Use at your Own Risk.
File Type: doc Goodwill.doc (9.5 KB, 178 views)
Last edited by sal881vw; 12th August 2004 at 09:23 AM.
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Old 12th August 2004, 05:16 AM
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Quote:
Originally Posted by sal881vw

I was out all day yesterday. I'm working from home and I did open the doc. from my side when I posted it and so I thought that it was ok. The document is in OpenOffice.org 1.0.1 text document. I'll try and fix the problem by saving it to windows 95 fromat and post it again, do excuse the inconvenience.
You fixed it Silvio. I can read thae latest version . On with the show...

/Claes
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Old 12th August 2004, 09:41 AM
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In my opinion goodwill is one of the saving graces in our chosen field. I have said for years that if you have an "in" with a customer rep., half the job is done. It is a tough business keeping customers happy, and the best thing to do is acquire some "good will" with an SQA and become a partner with them. Above and beyond "Big 3 Policy", the action happens on a lower level and having a friend in the system is the only way to smooth over the small problems and expedite the larger problems that should not be ignored.

Which is not to say "kiss butt"!

Al...
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