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View Poll Results: Which October 2004 Article Did You Like Best?
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Simple Customer Satisfaction Tool - qualitygoddess
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5 |
45.45% |
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The Top 10 Training Topics for Customer Focus - ccochran
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1 |
9.09% |
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Choosing Performance Indicators - Steve Prevette
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2 |
18.18% |
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No Opinion or Potentially Biased
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3 |
27.27% |
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30th October 2004, 08:40 AM
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Your Elsmar Cove Host
Registration Date: Jan 1996
Location: West Chester, Ohio - USA
Age: 59
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Posts: 15,852
Thanks Given to Others: 1,892
Thanked 1,563 Times in 1,016 Posts
Karma Power: 604
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Registered User Article Poll - October 2004
Registered User Article Poll - Articles submitted during October 2004
To preclude complaints, this is an 'Open' Poll. Poll results will show who voted for what. Just click on the vote number in the poll. My vote will always be 'No Opinion - Potentially Biased' to avoid any complaints and/or the 'appearance of' conflict of interest.
The poll will remain open until the close date stated on the poll and is open to all Registered visitors here in the Elsmar Cove forums. Registration is free.
You may use this thread for any comments you have, if any, including why you voted as you did.
To those who submitted articles in October, Good Luck!
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31st October 2004, 08:13 PM
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Super Moderator
Registration Date: Mar 2003
Location: Rockhampton, Queensland, Australia
Age: 49
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Posts: 832
Thanks Given to Others: 11
Thanked 31 Times in 22 Posts
Karma Power: 83
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Hi All,
This is, yet again, another tough voting month. I voted for Jodi's (qualitygoddess) "Simple Customer Satisfaction Tool' for it's shear simplicity,
Craig (ccochran) has again put in another masterful effort with his 'The Top 10 Training Topics' for Customer Focus and just missed out my Vote
Steve's (Steve Prevette) 'Choosing Performance Indicators' is an excellent presentation and in another month would have probably grabbed the money
PS: Do you think we could make money by combining ALL of the submitted articles and some of the stronger posts and making a book for the QA profession....I can see the reviews now
'The Cove - Everything you wanted to know about Quality and DID ask', the masterful work from those prolific pundits of the Q&A in QA, based at the world renowned Elsmar.com, this week went straight to number 1 on the New York Best Seller list. Marc Cheech (obviously an alias) refused to rule out a video and a sequel Possibly titled 'The Cove - The Early Questions
__________________
- Greg B -
'Vision without action is a daydream. Action without vision is a nightmare'
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1st November 2004, 04:40 AM
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Pawel Lang
Registration Date: Aug 2004
Location: Poland/Germany
Age: 32
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Posts: 12
Thanks Given to Others: 0
Thanked 0 Times in 0 Posts
Karma Power: 22
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Polish translation
Quote:
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Originally Posted by Greg B
PS: Do you think we could make money by combining ALL of the submitted articles and some of the stronger posts and making a book for the QA profession....I can see the reviews now
'The Cove - Everything you wanted to know about Quality and DID ask', the masterful work from those prolific pundits of the Q&A in QA, based at the world renowned Elsmar.com, this week went straight to number 1 on the New York Best Seller list. Marc Cheech (obviously an alias) refused to rule out a video and a sequel Possibly titled 'The Cove - The Early Questions 
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I would be deligthed to make at least translation in polish
__________________
There are no things impossible. Only those which we can not do yet.
A. Einstein
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1st November 2004, 05:35 AM
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Forum Administrator
Registration Date: May 2000
Location: Eskilstuna, Sweden
Age: 49
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Posts: 3,771
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Karma Power: 213
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Quote:
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Originally Posted by Greg B
I voted for Jodi's (qualitygoddess) "Simple Customer Satisfaction Tool' for it's shear simplicity
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So did I, but as you say, both Craig's 10 points and Steves Performance indicators were strong contenders too.
The great thing is that all three articles are useful in the real sense of the word: They can (and I hope they will be) put to good use all over the place.
Good job all of you
Btw: You may have noticed that I enter my vote late every time... Well, I'm not disinterested, quite the opposite in fact. It's just that I take the time to ponder a while before voting.
/Claes
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1st November 2004, 02:53 PM
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Quality Manager
Registration Date: Sep 2003
Location: Illinois
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Posts: 7,534
Thanks Given to Others: 182
Thanked 1,127 Times in 762 Posts
Karma Power: 397
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Dealing with bias
Like Marc, but for a different reason, I usually decline to ballot because I consider many of the usual authors my friends and find it difficult to separate my bias for each of them from the quality of the writing.
I ALWAYS take the time to read the articles. Sometimes I PM the authors with suggestions or special kudos.
I, too, feel there would be a market for a compilation of the articles and essays (a syllabus for Quality courses in high schools and universities?) When it comes time for the video, I'd like to audition for the narration, please.
__________________
"Few minds wear out; more rust out"
Inscribed over the entrance of Louis Pasteur School, Chicago
Christian Nestell Bovee (1820-1904) in Thoughts, Feelings and Fancies, 1857
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1st November 2004, 03:40 PM
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Forum Administrator
Registration Date: May 2000
Location: Eskilstuna, Sweden
Age: 49
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Posts: 3,771
Thanks Given to Others: 246
Thanked 244 Times in 172 Posts
Karma Power: 213
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Quote:
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Originally Posted by Wes Bucey
When it comes time for the video, I'd like to audition for the narration, please.
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 Ok, but how about letting us see a mug shot here first? You know, like a first screening?
/Claes
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1st November 2004, 05:27 PM
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Quality Manager
Registration Date: Sep 2003
Location: Illinois
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Posts: 7,534
Thanks Given to Others: 182
Thanked 1,127 Times in 762 Posts
Karma Power: 397
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Quote:
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Originally Posted by Claes Gefvenberg
 Ok, but how about letting us see a mug shot here first? You know, like a first screening?
/Claes
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I was thinking of off-screen narration ("Voice over" while a photo of the author or the charts [animated, of course] play across the screen.)
__________________
"Few minds wear out; more rust out"
Inscribed over the entrance of Louis Pasteur School, Chicago
Christian Nestell Bovee (1820-1904) in Thoughts, Feelings and Fancies, 1857
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1st December 2004, 07:37 PM
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Your Elsmar Cove Host
Registration Date: Jan 1996
Location: West Chester, Ohio - USA
Age: 59
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Posts: 15,852
Thanks Given to Others: 1,892
Thanked 1,563 Times in 1,016 Posts
Karma Power: 604
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And this month's article is:
Simple Customer Satisfaction Tool - qualitygoddess!
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