Slide 18 of 262

The ‘classic’ Cement Life Preserver goes back to the ‘early’ ISO days. The question was (is?): Can a company be registered and make a cement life preserver?

The answer is, YES - if that’s what they have designed and the product meets the design.

The word quality is much overused. The definition of quality is debated every day. The evolution is evident in the document name changes.

See http://Elsmar.com/ubb/Forum5/HTML/000063.html for a discussion of the definition, and to get a sense of the evolution of the definition of, Quality.

ISO 9001 and Quality

• ISO 9001 Has Nothing To Do With the Quality of a Product or Service

  Cement Life Preserver - The Classic Example
  

• The year 2000 version of ISO 9001 carries a revised title, which no longer includes the term Quality Assurance. This reflects the fact that the quality management system requirements specified in this edition of ISO 9001 address quality assurance of product as well as customer satisfaction.

• See http://Elsmar.com/ubb/Forum5/HTML/000063.html

• Conformance to Specifications

• Consistency of Processes

	The Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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