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6.2 Human Resources
NOTE: There are no new requirements in 6.2.1 General from the 1994 version.
Personnel performing work affecting product quality shall be competent on the basis of appropriate education, training, skills and experience.
An interesting point is that knowledge is seen as a resource - A resource to be accounted for and used efficiently and effectively. In fact, get used to the idea of using all resources in an efficient and effective manner. That is the overall theme of section 6. That, and always looking towards the future.
Potential Audit Questions:
Are resources, like knowledge, materials, finances and the like carefully used to maximum efficiency and effectiveness in your company? Or, more to the point, does your company even think in these terms?
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