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This is meant to give you a basic idea of the intention / requirements. A detailed discussion is presented in Clause_Interp_and_Upgrading.doc.

6.2 Human Resources
6.2.1 General
NOTE: There are no new requirements in 6.2.1 General from the 1994 version.

Personnel performing work affecting product quality shall be competent on the basis of appropriate education, training, skills and experience.
An interesting point is that knowledge is seen as a resource - A resource to be accounted for and used efficiently and effectively. In fact, get used to the idea of using all resources in an efficient and effective manner. That is the overall theme of section 6. That, and always looking towards the future.

Potential Audit Questions:
Are resources, like knowledge, materials, finances and the like carefully used to maximum efficiency and effectiveness in your company? Or, more to the point, does your company even think in these terms?

	The Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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