Communications

• I want to address this briefly, but note it is very important. One registrar I dealt with took over a month to respond to questions. A week maximum is appropriate. I’ve seen phone calls to be returned forgotten. This area can be critical to your company. You want a responsive registrar.

  How long does it take their office to respond to questions (typically)?
  
  If it becomes necessary to speak with the Project Lead Auditor, how is that done and how soon after the request will the Project Lead Auditor contact your company?

Previous slide

Next slide

Back to first slide

View graphic version

	The Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

Forums and Site Provided and Maintained by Marc Timothy Smith