Dear All,
I seek help from anyone to give an idea about the minor Nonconformity observed during ISO/TS 16949 by an external auditor. The NC is as follows,
We are using a potting chemical for our product which requires minimum 24 hours of curing. This has been addressed in our drawing and control plan also. We are producing more than 400 nos. of products per day with potting and during the audit, auditor asked how the time is controlled for curing? We said, this is only a manual control and the products produced today will be dispatched tomorrow after 24 hours. But the Auditor question is "for first manufactured product and last manufacturerd product in a day (400 nos.), there would be a time difference and how this is controlled"? (i.e. if the first product is potted at morning 9.00AM means the last product is potted at evening 5.00PM). And he asked how the minimum duration of 24 hours is ensured? He asked to make some poka yoke. But we feel it is difficult to have a poka yoke there?.
Can anybody give a simple and effective solution to submit Corrective action.
I have also attached the Auditor observation sheet for easy reference.
Please help
Thanks
MP
I seek help from anyone to give an idea about the minor Nonconformity observed during ISO/TS 16949 by an external auditor. The NC is as follows,
We are using a potting chemical for our product which requires minimum 24 hours of curing. This has been addressed in our drawing and control plan also. We are producing more than 400 nos. of products per day with potting and during the audit, auditor asked how the time is controlled for curing? We said, this is only a manual control and the products produced today will be dispatched tomorrow after 24 hours. But the Auditor question is "for first manufactured product and last manufacturerd product in a day (400 nos.), there would be a time difference and how this is controlled"? (i.e. if the first product is potted at morning 9.00AM means the last product is potted at evening 5.00PM). And he asked how the minimum duration of 24 hours is ensured? He asked to make some poka yoke. But we feel it is difficult to have a poka yoke there?.
Can anybody give a simple and effective solution to submit Corrective action.
I have also attached the Auditor observation sheet for easy reference.
Please help
Thanks
MP