TL 9000 Measurement Requirements

[qusys]

I would like to have support from an expert.
For a mfg company of electronic circuits and components ( product category 8.1.2), what are the mandatory index requirements to pursue?
Are common requirements ( (NPR, FTR, OFR, OTD) enough or area mandatory also the others (Outage measurement, Hardware measurement, software measurements, service measurements)?

thanks

 

[Stijloor]

A Quick Bump!

Can someone help?

Thank you very much!

 

[qusys]

A Quick Bump!

Can someone help?

Thank you very much!

Thanks but no response

 

[randomname]

Try Quest (to whom telecom metrics are reported) or your registrar