SAMPLE COMPANY Page 1 of 2 SOP # 01-1 Revision: 0 Prepared by: _ Effective Date: Approved by: _ Title: MANAGEMENT RESPONSIBILITY AND REVIEWS Policy: Upper management is responsible for the organization of personnel to satisfy the requirements of the company's quality system and for appropriately reviewing the quality system for deficiencies and improvements. Purpose: To outline the methods for ensuring that the responsibility, authority and interrelation of all personnel who manage, perform, and verify work affecting quality is defined and how the quality system is to be reviewed to ensure its continuing suitability and effectiveness. Scope: This procedures applies to the President, Quality Assurance Manager (QA Manager) and all department managers involved with the company's quality system. Procedures: 1.0 Organization 1.1 The QA Manager will semi-annually review the company's organization chart and any changes to job descriptions for personnel in engineering and operations to ensure that the company's organization adequately meets the objectives of the quality system. 2.0 Management Reviews 2.1 Within the first two months of each year, QA Manager will coordinate a meeting to be attended by the President, QA Manager and all Operation Managers to review, discuss and propose any necessary changes to the quality system. Notes of this meeting will be taken by the QA Manager and filed in accordance with the quality records. MANAGEMENT RESPONSIBILITY AND REVIEWS Page 2 of 2 2.2 At the meeting the following areas/topics for the prior year are to be reviewed: - internal quality assurance audit reports. - trend analysis of customer complaints or defective product s/com ponen ts. - results of corrective actions taken. - cost of quality considerations. 2.3 Upon conclusion of the above discussion, the management team will review the quality system for its effectiveness and adequacy. The President and Quality Assurance Manager will then direct and implement any changes deemed necessary to the system.