SAMPLE COMPANY Page 1 of 10 SOP # 04-2 Revision: 0 Prepared by: _ Effective Date: Approved by: _ Title: PREPRODUCTION QUALITY AND PLANNING Policy: Intrinsic "quality" is the inherent quality designed into a product and the associated manufacturing processes. "Achieved" quality is assured through procedures for orderly transfer of the design information into the production department followed by controlled manufacturing of the product. It is the policy of the company that programs and procedures will be developed and continually maintained and redefined for assuring that appropriate preproduction activities are correctly performed that will result in the orderly development and transfer into production of a new or modified product. Purpose: This procedure outlines the steps, planning and reviews for implementing the orderly transfer of a new or modified product upon completion of its design phase into full-scale production. Scope: This procedure applies to all departments and individuals involved with the development and release of a new or modified product prior to full-scale production. Contents: 1.0 - Design Completion 2.0 - Design Transfer and Documentation 3.0 - Production Plan Procedures: 1.0 Design Completion 1.1 Upon satisfactory completion of the design phase of a product, final evaluation of a prototype will be performed and changes, modifications or corrections completed prior to transferring the product into production. PREPRODUCTION QUALITY AND PLANNING Page 2 of 10 For electromechanical products, a Design Completion Checklist For Electromechanical Devices (Exhibit 1) should be completed and evaluated. For non-electromechanical products a Design Completion Checklist for Non- Electromechanical Devices (Exhibit 2) should be completed and evaluated. 1.2 The design completion phase also will encompass evaluating that the product satisfies all regulatory requirements in all markets (domestic and international) that the product will be sold. Further, applications for any and all licenses, permits or approvals required will be completed. For example, FDA Premarket Approval, UL or equivalent, CSA, etc. 1.3 Upon completion of the design phase, any changes, modifications or corrections made to the product or existing documentation must adhere to proper document change procedures. See SOP for Engineering Change/Document Change Control Procedures. 2.0 Design Transfer and Documentation 2.1 One of the first steps in the transfer of a design into production is to inform the quality assurance manager about the new or modified product. The quality assurance manager and the project coordinator will designate appropriate persons to be responsible for directing, monitoring and reporting all activities for orderly transfer of the product into production and through post-marketing activities with nothing left to chance. Preproduction quality planning by this team must include consideration of all significant aspects of the product, the manufacture of it, and its ultimate use. Reviews should be performed to make certain that the following two goals are fully met. - The desired level of intrinsic quality is in or is being designed into the product and/or processes before the start of production. - The designs are appropriately reflected by the device master record documentation as verified by ample evidence that the product specifications (the company labeling claims) are met. 2.2 Many of the documents in the device master record will have been already be drafted upon completion of the design phase of the product (See details of device master records and their control in SOP Device Master Records). Most if not all of the documents for device master record need to be completed prior to pilot production begins on the new or modified product. These documents may be changed later due to changes in requirements, corrections and results from process validation, pilot production, etc. PREPRODUCTION QUALITY AND PLANNING Page 3 of 10 2.3 If a product design is not adequately translated into correct specifications as needed to procure components and manufacture finished devices, the resulting product may be unsafe, ineffective and/or unreliable. Therefore, a complete and adequate device master record, including all labeling and data forms, must be drafted and approved before full-scale production and before commercial distribution of the product. A device master record document plan, which is basically an index of table of contents, should be drafted and updated as necessary to support product specifications and improve communications among involved personnel. By reviewing the document plan, one can see which drawings and procedures are completed, in-process, or need to be drafted. 3.0 Production Plan 3.1 Production processes should be planned, developed, validated and documented to assure they will routinely achieve the intrinsic level of quality designed into the new or modified product. The adequacy of present facilities and equipment or requirements for additional space and/or equipment for manufacturing the product should be determined in conjunction with the anticipated production rate or volume. Included in this determination should be the facilities used in, and equipment used for: - Environmental Control - Assembly or Manufacturing - Inspection - Testing - Labeling Control - Component or Product Handling - Packaging and Shipping Manufacturing, customer, or vendor problems associated with previous product designs should be analyzed to eliminate or reduce similar problems in new or modified products. 3.2 As discussed above, the product, and as appropriate, the packaging must be defined in terms of desired attributes, such as physical and performance characteristics. These attributes must then be translated into written product specifications, as discussed, and manufacturing specifications to assure that the finished product conforms to the approved design. PREPRODUCTION QUALITY AND PLANNING Page 4 of 10 Acceptable ranges or limits must be established for each attribute. The validity of the acceptance specifications should be verified through testing and challenge of the product, packaging and manufacturing processes during their development and later during pilot-production. 3.3 The manufacturing processes and equipment should be designed and/or selected so that in-process and finished product specifications are consistently achieved. This selection should be done with the participation of all appropriate groups that are concerned with assuring a quality device (e.g., Engineering, Production and Quality Assurance). The next step is to arrange, obtain and install and qualify equipment and tooling for the processes. After process equipment is designed or selected, it should be reviewed, calibrated, evaluated and tested to verify that it is capable of operating satisfactorily within the operating limits required by process specifications. Information obtained from qualification studies of process equipment and ancillary systems should be documented and used to: - establish written equipment calibration and maintenance procedures. - establish manufacturing procedures for the monitoring, operation and control of the equipment including the minimum number of operators. - establish any needed environmental controls and procedures. - assure that the work area has sufficient space to perform the processing and associated activities. 3.4 The production planning process should also include development of programs to train personnel as required to produce the new or modified product. One very valuable training technique is to require manufacturing personnel assist engineering in assembling and evaluating prototypes. This technique: - achieves advance training for manufacturing personnel. - reduces production problems by improving the producibility of the product based on the expertise and input of the manufacturing personnel. - improves communications and technology transfer between the various departments. PREPRODUCTION QUALITY AND PLANNING Page 5 of 10 3.5 The evaluation of a new product and its associated manufacturing processes should usually include pilot production of a few units. Pilot production is recommended as it helps debug the product design and overall production program. Thus, pilot production should be planned so that manufacturing activities are monitored, problems are discovered and resolved and documentation is updated. 3.6 As part of the quality assurance program for new or modified products, final prototypes or pilot-production models must be evaluated by the product development group to determine that the product conforms to specifications. A Finished Product Release form (Exhibit 3) should be completed and all evaluation data and associated records should be reviewed by the design review group. Any discrepancies in the finished products versus the specification and other elements of the device master record must be resolved before the product is released for full- scale production. If pilot models are to be commercially distributed, the pilot units must meet master record requirements and be approved for release. As an alternate, pilot models may be used internally for technical writers or in training programs for production and service personnel or as marketing displays.