SAMPLE COMPANY Page 1 of 2 SOP # 07-1 Revision: 0 Prepared by: _ Effective Date: Approved by: _ Title: CUSTOMER SUPPLIED PRODUCT Policy: The company will ensure the quality of products that include materials and/or components supplied by the customer through including these items within the company's quality assurance system where applicable. Purpose: To list the procedures to be followed for the receiving, inspecting and handling of components and/or materials provided to us for use in productions of the customer's finished products. Scope: This procedure applies only to components and/or materials supplied to us by one of our customers. Procedures: 1.0 Receipt, Inspecting and Stocking of Customer Supplied Items 1.1 Components and/or materials provided by a customer to be used in the production of their finished products will be received, inspected and marked according to the same procedures for other inventory items. 1.2 After these items have passed the appropriate inspection criteria satisfactorily, the items will be additionally tagged with customer identification and segregated in storage until required in production. 2.0 Unsuitable or Missing Items 2.1 In the event of any damage, deterioration of unsuitability of customer supplied items, the procedures for Receiving and Inspection or Control of Nonconforming Product will be followed and a Material Return Notice (Exhibit I) will be prepared with the applicable information and returned to the customer. 2.2 If for any reason there is a shortage or loss of items that is discovered after the original receiving report was prepared, the inventory control manager will issue a written report and forward to the production supervisor for follow- up.