Circa 2000

Hola my friend!

I have posted these procedures and forms for informational purposes. Be aware
that they are *NOT* intended to be used in your company. Canned procedures are
rarely sufficient. They may serve to give you ideas, however.

In fact, I personally rarely use text procedures in implementation efforts
myself. I only use text for quality manuals. Note that I recommend you use the
ISO or QS text for the beginning of your quality manual. The manual its self
should be tailored as you develop your systems - not as a beginning. Writing
your manual first is simply foolhardy.

I have inserted this 'caution' as I have been contacted by several companies
which, as it turned out, have hired 'consultants' who are using this material
and who were using it wrongly (as in the wrong way). Two have made their $20K or
$40K or more and up and left when the going got tough.

Most of what I am now seeing is 'consultants' who have little experience in
general and little or no implementation experience. ISO and QS is becoming a
ripe field for anyone with a little info to 'look as if they have'.

This is particularly true in the QS field. ISO (at best) 'consultants' are
claiming QS experience when they have little or no experience with automotive
experience. You would be well advised to check references to ensure your
'consultant' has actually implemented several QS programs successfully (yes -
several). You could end up spending thousands (or hundreds of thousands) of $
unneccessarily and end up with serious problems to boot.

Note: Having taken a Lead Auditor training course means little, particularly
relating to implementation. Having implemented an ISO system is not
qualification for implementating a QS system.

As I stated in the beginning, I *DO NOT* advise the use of text procedures. They
are 'The Old Way'. Companies such as Harley-Davidson (ISO) are using flow charts
for tier 2's (and many tier 3's) based upon my advice as is Motorola
Semiconductor Group/Sector (QS). They are simpler and save thousands of $ short
term, not to mention long-term...

So - text procedures are here and they're free - you don't have to buy them. But
think before you use them. I take no responsibility for their use.

Regards,

Marc T. Smith

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