JOB DESCRIPTION Effective Date: TITLE: SHIPPING/RECEIVING CLERK SUMMARY OF FUNCTIONS: Pulls orders and packs and prepares for shipment. Supervises all shipping and receiving functions and contracts freight carriers for the most beneficial service of the company. MAJOR DUTIES AND RESPONSIBILITIES: 1. Responsible for routing outbound freight to assure delivery as required; monitors carriers performance and tariff charges and determines best carriers for the most cost-effective and reliable delivery within established standards. 2. Maintains shipping and receiving logs and maintains files of shipping records. Processes loss freight or shipping damages claims. Verifies freight bills with accounting and resolves errors with carriers. 3. Takes finished orders after final quality control inspection and wraps and packs in containers as per required standards. Determines most cost efficient bundling of items, (i.e. palletizing or individual packages). Prepares packing lists, bill of ladings and other shipping documentation as necessary. 4. Supervises loading and unloading of all delivery trucks. Assures compliance with workplace safety procedures. Limits access to loading docks by unauthorized individuals. 5. Receives and inspects external packaging of all incoming shipments. Notifies delivery personnel of any apparent shipping damage and proceeds accordingly. Reviews incoming packing lists and logs and routes to receiving inspection area. 6. Receives and process returned goods shipments; completes and forwards RGA paperwork. Routes service/repair shipments to Customer Service. 7. Performs other duties as necessary or as requested by production management. ORGANIZATIONAL RELATIONSHIPS: Reports to Production Manager. Coordinates with Sales and Customer Service.