posted 26 July 2001 11:12 AM               

I found this to be an excellent book and very well written (an easy read). Dr. Joiner mentions in the beginning of his book that Dr. Deming had heavily influenced his thinking and for me, this was quite apparent. While many of the concepts were reminiscent of Dr. Deming (System and Statistical Thinking), Joiner introduces many concepts and illustrations that are his own and help the reader to better understand quality systems and managment (the Joiner Triangle, 4th Generation Management, process optimization, the scull example in particular). I also see many similarities between his work and that of Peter Scholtes, a heavy collaborative influence.

The 4th Generation in Management replaces the preceding three generations of management. What are they? You’ll need to read this book and I recommend that you do!

posted 26 July 2001 11:22 AM               

Thanks for the info! Is it available online? Or can I go to the local Borders (or other) boakstore to find it.

What is the cost, I hope it's not one of those $125.00 books.

posted 31 July 2001 05:35 PM               

Sorry for the late response. You can get it through Amazon.com (where I got mine), but I am pretty sure that you can get this a few different places on the internet. I am relatively close to the Yale Bookstore which I believe is run by Borders, and I recall seeing it there. As I recall, the book was fairly inexpensive, say under $25.00 in the hardcover version (which I tend to prefer for my own personal library).

Regards,

Kevin

posted 31 July 2001 06:53 PM               

Thanks, I just ordered it from amazon and the cost was $17.46 + shipping. looking forward to the read. By the way, I see the Juran Handbook is now going for $150.00!!!!!!!!!!

posted 01 August 2001 08:10 AM               

$150.00 is waayyyy too much!! It is a handy reference tool I'll admit, and luckily I got mine from joining a book club. I think it was about half the cover price then of $125.