posted 29 March 2000 06:20 AM               

Although i couldnt be desribed as a ISO fan, it looks like these boys need a huge dose of it.

It seems like the catalogue of errors could be prevented;
Deparments understaffed - Where was the resource planning?
Personnel incorrectly trained - Where was the Training Plan, Employee Evaluation?
Defect deliveries from Lockheed Martin - Where was the Supplier Control?
Software not checked - Where was the Quality Planning or Inspection Plan?

Marc i think you should get in there as quickly as possible (PS i want 50% of your fee).

Regards

posted 29 March 2000 06:43 AM               

One of the first things I tell clients is that ISO9000 has nothing to do with the quality of their products. And if you want to look at resource planning and 'adequate' resources, who is to judge whether a company has adequate resources to 'do the job'. Auditors are in an 'opinion' category when this comes up.