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  Value of ISO9000 for a clinic

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Author Topic:   Value of ISO9000 for a clinic
Roger Eastin
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posted 11 November 1998 03:58 PM     Click Here to See the Profile for Roger Eastin   Click Here to Email Roger Eastin     Edit/Delete Message   Reply w/Quote
There is an interesting article in this month's issue of Quality Digest on how implementing ISO9000 (with an eye on using the value-added portions of the standard) helped a clinic in Cleveland, Ohio. It is particularly interesting because if the article didn't tell you that it was a clinic (and changed some of the medical terminology) , you would think it was a classic story on how a manufacturing operation improved performance with good quality practices.

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Marc Smith
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posted 11 November 1998 04:20 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
I haven't read it but that's one reason why I've posted several excerpts from the news group here - one was on a brewery registering. I'm sure you are aware colleges and universities have registered.

That's the 'promise' of ISO as contrasted to QS9000 - ISO can be addressed by any (and I do stress ANY) company regardless of what they supply. hich, as I understand it, is the intent. I know of a junk yard (these days called a recycling facility) just up the road from me which registered!

I'll have to check out the QD article. Thanx!

[This message has been edited by Marc Smith (edited 11-11-98).]

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Don Winton
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posted 12 November 1998 01:29 PM     Click Here to See the Profile for Don Winton   Click Here to Email Don Winton     Edit/Delete Message   Reply w/Quote
I also found the article very interesting. As Marc said, it demonstrates the flexibility of ISO 9000. The article was interesting in another respect. It demonstrates what is possible when a company seeks ISO 9000 quality system registration for the RIGHT reasons, i.e quality and process improvement.

Regards,
Don

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