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![]() TQM - Total Quality Management
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Nihilist unregistered |
Hello... I am currently searching for the information on any available training exercises for teaching the usage of TQM in the service organizations. This is a general category, I know, but if you have any ideas to help me out - I would greatly appreciate it. Thanks. IP: Logged |
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Don Watt Forum Contributor Posts: 70 |
I don't know of any "free" exercises on the web - as a starting point, I suggest you have a look at the TQMI web site. www.tqmi.co.uk (quite a good "service" bias) Hope this starts to point you in the right direction IP: Logged |
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