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  TQM - Total Quality Management
  TQM books

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Author Topic:   TQM books
Martin
Forum Contributor

Posts: 18
From:The Netherlands
Registered: Apr 2000

posted 08 May 2000 08:11 AM     Click Here to See the Profile for Martin   Click Here to Email Martin     Edit/Delete Message   Reply w/Quote
I wanted to ask if any one can recomend some good books about TQM and maybe companies were I can follow any good courses..
Thanks in advance..

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Marc Smith
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From:West Chester, OH, USA
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posted 24 June 2000 06:27 PM     Click Here to See the Profile for Marc Smith   Click Here to Email Marc Smith     Edit/Delete Message   Reply w/Quote
Any takers on this?

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Laura M
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Posts: 299
From:Rochester, NY US
Registered: Aug 1999

posted 24 July 2000 09:07 AM     Click Here to See the Profile for Laura M   Click Here to Email Laura M     Edit/Delete Message   Reply w/Quote
Just bringing this 'back to the top' - I was
hoping someone would answer too.

Laura

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Don Winton
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From:Tullahoma, TN
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posted 24 July 2000 03:20 PM     Click Here to See the Profile for Don Winton   Click Here to Email Don Winton     Edit/Delete Message   Reply w/Quote
Just bringing this 'back to the top' - I was hoping someone would answer too.

I cannot suggest any one particular TQM book, but if you want to read on the 'philosophy' without the rhetoric, try "Integrated Process Management" by Roger Slater. Excellent read and a must for those that wish to grasp the concept.

Just the ramblings of an Old Warrior.

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skyc
Lurker (<10 Posts)

Posts: 6
From:uk
Registered: Jul 2000

posted 27 July 2000 06:00 PM     Click Here to See the Profile for skyc   Click Here to Email skyc     Edit/Delete Message   Reply w/Quote
try for in-depth "fundamentals of total quality management" by Dahlgaard, Kristensen & Kanji

try for practical tools "100 methods for total quality management" by Kanji & Asher

regards skyc

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Andy Bassett
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Posts: 274
From:Donegal Ireland
Registered: Jun 1999

posted 28 July 2000 05:54 AM     Click Here to See the Profile for Andy Bassett   Click Here to Email Andy Bassett     Edit/Delete Message   Reply w/Quote
I use just one book for TQM (But im in the wrong place right now to give exact details), i think its called TQM by a guy called John Oakland.

This book was used a the reference book for the TQM module in Bradford Universities MBA.

It is a very complete book and i use it repeatedly as a reference book.

John followed this book with one on TQM Case Studies, which contained real-life examples and were very interesting to read.

Regards

------------------
Andy B

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skyc
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Posts: 6
From:uk
Registered: Jul 2000

posted 06 August 2000 08:21 PM     Click Here to See the Profile for skyc   Click Here to Email skyc     Edit/Delete Message   Reply w/Quote
For a beautiful training book or fun light read and slant on Oakland's texts try:

"TQM A pictorial guide for managers" by Oakland and Morris

It's a cartoon script and comes in ~A4 size or more pocket sized I believe. You'll recognise some of the situations and characters I suspect.

regards
skyc

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Andy Bassett
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Posts: 274
From:Donegal Ireland
Registered: Jun 1999

posted 09 August 2000 02:51 AM     Click Here to See the Profile for Andy Bassett   Click Here to Email Andy Bassett     Edit/Delete Message   Reply w/Quote
Hello Sky C

Can you get the ISBN number.

Regards

Andy

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Andy B

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Andy Bassett
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Posts: 274
From:Donegal Ireland
Registered: Jun 1999

posted 09 August 2000 03:08 AM     Click Here to See the Profile for Andy Bassett   Click Here to Email Andy Bassett     Edit/Delete Message   Reply w/Quote
Iguess this could be the book, incidentally below is the link to Johns other books, most of which are practical well-written books.

Total Quality Management - Pictorial Guide
John Oakland and Peter Morris
Butterworth Heinemann, 1998
ISBN 0 7506 3986 5

From the popular and original series of pictorial guides, the authors cut through the complex concepts and confusing jargon often associated with implementing Total Quality and present the information in pictorial style.
http://www.ecforbe.com/mindex.htm

Then follow books and publications.

[This message has been edited by Andy Bassett (edited 09 August 2000).]

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