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This thread is carried over and continued in the Current Elsmar Cove Forums |
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This thread is carried over and continued in the Current Elsmar Cove Forums |
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 The Old Elsmar Cove Forums
 TQM - Total Quality Management
 TQMthesis
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lostinTQM Lurker (<10 Posts) Posts: 1 |
posted 24 March 2001 12:56 PM
   
Hi guys, What can I tell you, I have got so obsesed with TQM and I believed I could write a brilliant master's thesis but now I am totally lost. My advisor wants me to define the TQM systems and ways for certification for TQM similar to ISO. I thought there is no such thing and believed a company should define its own way of implementing TQM. Can you tell me where to search for information? IP: Logged |
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Marc Smith Cheech Wizard Posts: 4119 |
posted 28 March 2001 10:17 AM
As far as I know there is no TQM cetification scheme. It sopunds like your prof wants you to define one. IP: Logged |
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dWizard Forum Contributor Posts: 20 |
posted 28 March 2001 10:58 AM
My advisor wants me to define the TQM systems and ways for certification for TQM similar to ISO. I agree with Marc. There is not a TQM certification scheme and your advisor sounds like he wants one defined. I cannot help, but can suggest a couple of references: Total Quality Management Handbook by Jack Hradesky ISBN: 0-07-030511-0 or Use ISO9004:2000 and replace the word Îshouldâ with Îshall.â Regards, ------------------ IP: Logged |
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Alan Greatbatch Forum Contributor Posts: 17 |
posted 05 April 2001 10:01 AM
I also have never heard of certification for TQM. I would think it is very difficult to certify a principle as you would lose the freedom of choosing how far to implement it. ISO9001:2000 has actually promotes Demings PDCA cycle now in the standard. It is nice to see ISO have finally caught up since Deming borrowed it from Shewhart to demonstrate continuous improvemnet back in the 50s ------------------ IP: Logged |
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Kevin Mader Forum Wizard Posts: 575 |
posted 05 April 2001 10:40 AM
Alan, Good distinction on who created PDCA. This was Shewharts model for creating improvement. Dr. Deming's PDSA (so named "The Deming Wheel" by the Japanese) was created about 1986 using Shewhart's model. The late Dr. used to describe sustaining the improvement process using the Study in place of the Check. PDCA to create improvement. Either way, the wheels are very similar and almost synonymous. Regards, Kevin IP: Logged |
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Kevin Mader Forum Wizard Posts: 575 |
posted 05 April 2001 06:17 PM
dWizard a 'lurker'? Impossible!!!!!!!!!!!!!!! Regards, Kevin IP: Logged |
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Al Dyer Forum Wizard Posts: 622 |
posted 05 April 2001 06:44 PM
Kevin, dWizard does seem to be pretty forum savvy for a lurker! ASD... [This message has been edited by Al Dyer (edited 05 April 2001).] IP: Logged |
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Piotr G. unregistered |
posted 11 April 2001 09:33 AM
There are many models of national Quality Awards (Deming, Baldridge, EFQM) which may be considered as a kind of a company's TQM principles implementation assessment. IP: Logged |
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Calisto unregistered |
posted 23 April 2001 07:10 PM
TQM, Change Management (CM), Organization Development (OD), Transformation, Systems Thinking (ST), Balanced Scorecard (BSC), YourIdeaHere: what do all of these things have in common? Someone invented them from some form of 'scratch.' The fun of a thesis is that you get to define what results (another name for TQM, CM, OD, etc.) you want, what the principle success indicators are that define 'results', and then, create the 'test' to define success/failure or achieve/not achieved of the results. So what does an organization that works perfectly from a "systems perspective" look like? What are the mission, vision, value and goals? How does the organization communicate this information? Does it measure communication? What are the orgainzation's business objectives? Are key projects within the organization tied to anyting (balanced scorecard theory)? ...and so on... Make it up, make it fun, and make it short. There are plenty of books on change management which is the theoretical underpinning of your TQM framework. Get the book, Organiztion Development and Transformation by French, Bell and Zawacki - in that book you wil find plenty of opportunity around your framework of TQM that should inspire you to build your own model and contribute nicely to the field of OD. Good Luck, IP: Logged |
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anykm Lurker (<10 Posts) Posts: 2 |
posted 22 June 2001 09:41 AM
I just join this forum today and happened to go through this topic. I have been working with a Business Excellence Assessment Model similar to Malcolm Baldrige National Quality Award MBNQA). I believed its concepts is similar to TQM concepts. If you think this is something worth exploring, you can click to my newly developed webpage for MBNQA and other similar assessment models. http://www.fortunecity.com/business/napier/526 Good luck [This message has been edited by anykm (edited 22 June 2001).] IP: Logged |
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