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Continual Improvement

From Elsmar Cove Quality Assurance and Business Standards Wiki

ISO 9000:2005

" 3.2.13

continual improvement


recurring activity to increase the ability to fulfil requirements (3.1.2)

NOTE The process (3.4.1) of establishing objectives and finding opportunities for improvement is a continual process through the use of audit findings (3.9.5) and audit conclusions (3.9.6), analysis of data, management reviews (3.8.7) or other means and generally leads to corrective action (3.6.5) or preventive action (3.6.4)."

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