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Product

From Elsmar Cove Quality Assurance and Business Standards Wiki

A tangible good that is produced for a customer. A result of a completed process. The product may be a physical item or the result of a group process such as a decision or a plan.

According to ISO 9000:2000 3.4.2 product is the result of a process There are four generic product categories: 1. services 2. software 3. hardware 4.preocessed materials


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