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Quality Management

From Elsmar Cove Quality Assurance and Business Standards Wiki

(1) The management processes that overarch and tie together quality control and quality assurance activities.


(2) ISO 9000:2000

"3.2.8

quality management

coordinated activities to direct and control an organization (3.3.1) with regard to quality (3.1.1)

NOTE - Direction and control with regard to quality generally includes establishment of the quality policy (3.2.4) and quality objectives (3.2.5), quality planning (3.2.9), quality control (3.2.10), quality assurance (3.2.11) and quality improvement (3.2.12) "


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