Slide 118 of 250
The main objective of this part of the problem solving process is to isolate the effects of the problem by implementing containment actions. A problem may be poor quality, marginal product design, or a process or system that is unpredictable. A containment action may be stopping production of a known source of a problem, or not shipping any parts or assemblies until the source of the problem is identified.
Once a problem has been described, immediate actions are to be taken to isolate the problem from the customer. In many cases the customer must be notified of the problem. These actions are typically �Band-aid� fixes. Common containment actions include:
- 100% sorting of components
- Cars inspected before shipment
- Parts purchased from a supplier rather than manufactured in-house
- Tooling changed more frequently
- Single source