What data is available to indicate changes in the process?

• Does data exist to document the customer�s problem?

• If the potential cause is the root cause, how does it explain all we know about the problem?

• What is the likelihood that each potential cause could explain the described problem?

• What is the concern that the potential cause is actually occurring?

• What actions have been taken to the potential causes to assure their presence?

Data and Root Causes

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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