Slide 162 of 250
What data is available to indicate changes in the process?
Does data exist to document the customer�s problem?
If the potential cause is the root cause, how does it explain all we know about the problem?
What is the likelihood that each potential cause could explain the described problem?
What is the concern that the potential cause is actually occurring?
What actions have been taken to the potential causes to assure their presence?
Data and Root Causes
The. Deming PDCA Cycle
8-D Problem Solving
Error Proofing (Poka Yoke)
Lead Time Reduction
Process Capability - Cp vs. Cpk
Process Loop Animation
Taguchi Loss Function
Fishbone / Cause and Effects Animation