Describe the Problem Phases
State the symptom, extent and consequence of the problem.
Prepare / Review process flow diagram.
Start an Action Plan to define the problem. Identify Who will do What by When.
Identify Who, What, Where, When, Why, How and How Much.
Qualify the extent of the problem to help identify relevant stratification factors.
Evaluate similar situations where the problem might be expected to occur.
Use all available indicators. Be creative about these.
Subdivide the problem into natural problem groups.
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