Describe the Problem Phases

Phase I

• State the symptom, extent and consequence of the problem.

• Prepare / Review process flow diagram.

• Start an Action Plan to define the problem. Identify Who will do What by When.

Phase II

• Identify Who, What, Where, When, Why, How and How Much.

• Qualify the extent of the problem to help identify relevant stratification factors.

• Evaluate similar situations where the problem might be expected to occur.

• Use all available indicators. Be creative about these.

• Subdivide the problem into natural problem groups.

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	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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