© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
Slide 13
Elsmar.com --- The
Cove!
8-Disciplines Problem Solving
Elsmar.com
Process Tools
Past
Present
Future
Problem
Solving / Analysis
Decision
Making /
Concerns
Analysis
Planning
and
Problem
Prevention
D0
D1
D2
D3
D4
D5
D6
D7
D8
Use
Team Approach
Describe
The Problem
Root
Cause
Analysis
Containment
(Interim) Actions
Choose/Verify
Corrective
Action(s)
Congratulate
the
Team
Implement Permanent Corrective Action
Prevent Recurrence Action