PowerPoint Presentation - 8-D - 8 Disciplines Problem Solving

Rev: Pre-G3 - Rendered Thursday, February 12, 2004

Slide 52

Elsmar.com --- The Cove!

8-Disciplines Problem Solving

Elsmar.com

When An 8-D Is Necessary

Symptom

Appears

Internal

and/or

External

First

Assessment

Internal

Individual

Second

Assessment

Internal Group

Third Assessment

Internal Group

with

Internal / External

Customer Involvement

There are typically several assessment points in a company’s evaluation of a symptom.

Each assessment is a decision point - first by one or more individuals, then by ‘official’ groups.

At each point, ‘reason’ is used to decide whether a ‘full’ 8-D is necessary.