© 2004 Cayman Business Systems
Rev: Pre-G3 - Rendered  Thursday, February 12, 2004
Slide 58
Elsmar.com  --- The Cove!
8-Disciplines Problem Solving
Elsmar.com
Team Approach
•When a problem cannot be solved quickly by an individual, it is necessary to form a Team. The team will engage in the investigation and resolution of the problem. Many factors are critical to establish a group and to ensure that the group can work effectively together. Using a team approach is not just a step in the problem solving process, but an overriding framework for decision making.
•It is necessary to reevaluate team membership continually.
•Model for Effective Teamwork:
–Structure
–Goals
–Roles
–Procedures
–Interpersonal Relationships
Why teams? Why cross-functional teams?

Cross-functional teams minimize visible layers of supervision originating solely from any specific functional group - Engineering, Manufacturing, Quality, etc.

A Team is a small group of folks with the process / product knowledge, allocated time, authority and skill(s) in the required technical disciplines to solve the problem and implement corrective actions. The group must have a designated champion.

Team members must be empowered with the potential to ‘change the rules’.