© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
•Systematic approaches to
problem solving:
∆Business as a System (Business as a Process)
∆Analytical problem solving
∆Process flow
–
•Problem analysis
methodologies:
∆5W2H
∆Stratification
∆Comparative analysis
∆Similarity analysis
•
•Key questions --> 5W’s
and 2H’s:
∆Who? What? Where? When? Why? How? How Many?
•