© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
Slide 104
Elsmar.com --- The
Cove!
8-Disciplines Problem Solving
Creating a Process Flow Chart
•1. Identify
the process or task you want to analyze. Defining the scope of the
process is important because it will keep the improvement effort from becoming
unmanageable.
•2. Ask the people most familiar with the process to
help construct the chart.
•3. Agree
on the starting point and ending point. Defining the scope of the process to
be charted is very important, otherwise the task can become unwieldy.
•4. Agree on the level of detail you will use. It’s
better to start out with less detail, increasing the detail only as needed
to accomplish
your purpose.