© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
• Containment actions can and often should proceed in parallel with the
root cause determination investigation. During the period in which
containment actions are taking place, many useful things must be pursued as a first step
in finding the root cause. These things include:
† Establishing an investigative plan
† Obtaining baseline data
† Initiating
an on-going control system
† Developing a
follow-up and communications system
† Correcting
products already produced
† Start systematic investigations
† Conduct
special studies and statistical experiments
† Understand the problem Review experiences and data with current trends
† Forecast the future