© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
Slide 121
Elsmar.com --- The
Cove!
8-Disciplines Problem Solving
Elsmar.com
Symptom
Appears
Internal
and/or
External
First
Assessment
Internal
Individual
Second
Assessment
Internal Group
Third Assessment
Internal Group
with
Internal / External
Customer Involvement
This process can stop or loop back upon its self at any point in
the process.
Typical 8-D Time Line
Implement Permanent
Corrective Actions
Establish Team
Problem Solving Efforts
Initiate Containment Actions
Verify Permanent
Corrective Actions
Withdraw Containment Actions