© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
Slide 128
Elsmar.com --- The
Cove!
8-Disciplines Problem Solving
Elsmar.com
The 8-D System
Awareness
of Problem
Use Team
Approach
Describe
the Problem
Implement and
Verify Interim
(Containment)
Action(s)
1.
2.
3.
Implement
Permanent
Corrective Actions
Prevent
Recurrence
Congratulate
Your Team
5.
6.
7.
Choose / Verify
Corrective Actions
8.
4.
Identify
Potential
Cause(s)
Select Likely
Causes
Identify Possible
Solutions
Yes
Is the Potential Cause a Root Cause?
No
