© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
Slide 131
Elsmar.com --- The
Cove!
8-Disciplines Problem Solving
Two Root Causes
Root
Cause of
Event (Occur or Occurrence)
What system allowed for the event to occur?
Root Cause of Escape
What
system allowed for the event
to escape without detection?