© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
†State how the potential cause could have resulted
in the described
problem.
†Establish what type of data can most easily prove
or disprove the potential cause. Develop a plan on how the study will be conducted. Identify
the actions on an action plan.
†Prepare the required materials to conduct the
study. Training may also be required.
†Collect the required data.
†Analyze the data. Use
simple statistical tools emphasizing graphical illustrations of the data.
†State conclusions. Outline
conclusions from the study. Does the data establish the potential cause as being
the reason for the problem?