© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
Slide 158
Elsmar.com --- The
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8-Disciplines Problem Solving
•Define the ‘effects’ for cause and effect
diagram(s).
•Prepare a 5M, Process
or Stratification cause & effects diagram for each effect (you may want to use a combination).
•Team members should
each assume their activity causes the problem and ask themselves “How could what I do possibly generate the
problem?”
•Prepare a time line
analysis if the problem was not always
present. Identify what changed when.
•Perform a comparison analysis to determine if the same or a similar problem existed in related products or processes. Identify past
solutions and root causes which may be
appropriate for the current problem.
•Identify the top few potential causes. Develop a plan for investigating
each cause and update the action
plan.
•Evaluate
a potential cause against the problem description. Does a mechanism exist so that the potential cause could result
in the problem?
Identify
Potential Causes - Cause & Effects Diagram