© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
•Errors made by amateurs - Sometimes we make mistakes through lack of experience. Example: A new worker
does not know
the operation or is just barely familiar with it. Safeguards: Training, skill building,
work standardization.
•Willful errors - Sometimes errors occur when we decide that we can ignore the rules under certain
circumstances. Example: Crossing a street against a red light because we see no cars. Safeguards: Basic education,
experience.
•Inadvertent errors - Sometimes we are ‘absent minded’ and make mistakes without knowing how they
happened. Example:
Someone lost in thought
tries to cross the street without even noticing whether the light is red or not.
Safeguards: Attentiveness,
discipline, work standardization.
•Errors due to slowness - Sometimes we make mistakes when our actions are slowed down by delays
in judgment. Example:
A person learning to drive
is slow to step on the brake. Safeguards: Skill building, work standardization.