© 2004 Cayman Business Systems
Rev: Pre-G3 - Rendered  Thursday, February 12, 2004
Slide 229
Elsmar.com  --- The Cove!
8-Disciplines Problem Solving
Elsmar.com
•Do the actions represent the best possible long-term solution from the customer’s viewpoint?
•Do the actions make sense in relation to the cycle plan for the products?
•Has an action plan been defined?
∆Have responsibilities been assigned?
∆Has timing been established?
∆Has required support been defined?
∆What indicators will be used to verify the outcome of the actions, both short-term and long-term?
Corrective Action Questions