© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
Slide 230
Elsmar.com --- The
Cove!
8-Disciplines Problem Solving
•Have the corrective action plans been coordinated with customers?
•What indicators will be used to determine the outcome of the actions?
•What controls are in place to assure the permanent fix is
verified as intended?
•Ensure the problem will not reoccur.
•Seek to eliminate inspection-based controls.
•Address 5M sources of variation.
•Test the control system by simulating the problem
Ongoing Controls - Questions