© 2004 Cayman Business Systems
Rev: Pre-G3 - Rendered  Thursday, February 12, 2004
Slide 241
Elsmar.com  --- The Cove!
8-Disciplines Problem Solving
Elsmar.com
Prevent Recurrence Questions
•Have all affected personnel been notified of the resolution actions?
•Has a process flow of the management system which will prevent this and similar problems in the future been prepared?
•Have the practices been standardized?
•Have action plans been written to coordinate actions?
•Have changes been made to the appropriate systems?
•Has the problem occurred due to a behavioral system?