© 2004 Cayman Business
Systems
Rev:
Pre-G3 - Rendered Thursday,
February 12, 2004
•The form of recognition can vary, depending upon the
complexity and severity of the problem. It
is important to document what was learned while
solving the problem so that this information can be used by others for planning. A description of the various actions
carried out, together with the analysis and results
obtained through the problem solving process, provide
information that can be used to prepare a case study report. Case study reports include the purpose and
objective, the procedure or problem solving
steps followed, the data obtained through various
investigative methodologies and the analysis of data in the form of results shown by charts and graphs, conclusions and recommendations.
•
•This final step in the problem solving process is to
conclude the successful efforts of the team is to
acknowledge the significance and value, in
quantifiable terms, of solving the problem for the customer and for improving quality and productivity for the company.