Historical Warranty and Quality Information

Slide 121 of 241

“Things gone Wrong” reports

Warranty reports

Capability indicators

Supplier plant internal quality reports

Problem resolution reports

Customer plant returns and rejections

Field return product analysis

Tell us about any troubles you have had with the vehicle. Mark a X in each box next to any item you have had trouble with.

Exterior Paint

Things Gone Wrong

Steering & Handling

APQP Forum Discussions

	The. Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram. Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation